Legal

jiliapp Terms and Conditions

These terms govern your use of jiliapp — Bangladesh's trusted online gaming platform. Please read them carefully before registering or placing any bets. By using jiliapp, you agree to everything set out below.

Last Updated: January 2025

Key Policy Highlights

The most important things to know before you start playing on jiliapp

One Account Per Player

Each player is allowed one jiliapp account only. Duplicate accounts will be closed and any balances may be forfeited. Register once with accurate personal details and keep your account secure.

18+ Only

jiliapp is strictly for players aged 18 and above. We verify age during registration and reserve the right to request identity documents at any time. Underage accounts will be closed immediately.

Fair Withdrawal Policy

Withdrawals to bKash and Nagad are processed within 30 minutes during normal hours. There are no hidden fees on standard withdrawals. Bonus funds are subject to wagering requirements before withdrawal.

Bonus Terms Are Clear

All bonuses on jiliapp come with clearly stated wagering requirements. We don't hide conditions in small print. Read the specific bonus terms before claiming any offer to understand what applies.

Fraud Is Not Tolerated

Any attempt to exploit bonuses, use multiple accounts, or manipulate game outcomes will result in immediate account closure and forfeiture of all balances. jiliapp monitors all accounts for suspicious activity.

Responsible Gaming Tools

jiliapp provides deposit limits, session reminders, and self-exclusion options. Players who need a break can request account restrictions at any time through the support team — no questions asked.

1 Acceptance of Terms

By accessing, registering on, or using the jiliapp platform at jiliapp.today, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and jiliapp. If you do not agree with any part of these terms, you must not use the platform.

These Terms and Conditions apply to all services offered by jiliapp, including but not limited to live casino games, sports betting, slots, and any promotional offers. They apply regardless of whether you access jiliapp through a web browser, the mobile app, or any other interface.

Continuing to use jiliapp after any update to these terms constitutes your acceptance of the revised terms. We recommend checking this page periodically for changes.

2 Eligibility and Registration

To register and use jiliapp, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age.
  • You must be a natural person — corporate or institutional accounts are not permitted.
  • You must provide accurate, complete, and up-to-date personal information during registration.
  • You must not be subject to any legal restriction that prohibits you from participating in online gaming.
  • You must not already hold an active or previously closed jiliapp account.

jiliapp reserves the right to request identity verification documents at any time. This may include a national ID card, passport, or other government-issued identification. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

Providing false information during registration is a serious violation of these terms and will result in immediate account closure and forfeiture of any balance.

3 Account Rules

3.1 One Account Policy

Each player is permitted to hold only one jiliapp account. If jiliapp identifies that a player holds multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — all duplicate accounts will be closed. Any winnings or bonuses accumulated across duplicate accounts may be voided.

3.2 Account Security

You are responsible for keeping your jiliapp login credentials confidential. Do not share your username or password with anyone. jiliapp will never ask for your password via email, chat, or phone. If you suspect unauthorised access to your account, contact the support team immediately.

3.3 Account Currency

jiliapp accounts for Bangladesh players are denominated in Bangladeshi Taka (BDT). All deposits, bets, winnings, and withdrawals are processed in BDT unless otherwise stated.

3.4 Inactive Accounts

An account that has had no login activity for 12 consecutive months is considered inactive. jiliapp may apply a monthly inactivity fee to dormant accounts after this period. Players will be notified before any fee is applied. You can reactivate your account at any time by logging in.

4 Deposits and Withdrawals

4.1 Deposits

jiliapp accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳50. Deposits are credited to your jiliapp account instantly in most cases. jiliapp does not charge fees on deposits, though your payment provider may apply their own transaction charges.

All deposits must be made from a payment account that belongs to you. Third-party deposits are not permitted. If jiliapp identifies a deposit made from a payment account not registered in your name, the deposit may be reversed and your account may be suspended pending investigation.

4.2 Withdrawals

Withdrawals are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is ৳200. Standard withdrawals to bKash and Nagad are processed within 30 minutes during normal operating hours (8:00 AM – 11:00 PM Bangladesh Standard Time). Withdrawals requested outside these hours will be processed the following morning.

jiliapp may request identity verification before processing a withdrawal. This is a standard security measure and is not a reflection on your account standing. Providing the requested documents promptly will ensure your withdrawal is not delayed unnecessarily.

Bonus funds must meet the applicable wagering requirements before they can be withdrawn. Only real-money funds that have been wagered the required number of times are eligible for withdrawal.

4.3 Failed Transactions

If a deposit or withdrawal fails due to a technical issue on jiliapp's side, the transaction will be reversed within 24 hours and your account balance will be corrected. If you believe a transaction has been processed incorrectly, contact the support team with the transaction reference number.

5 Bonuses and Promotions

jiliapp offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated at the time the offer is presented. The following general rules apply to all bonuses unless a specific promotion states otherwise:

  • Each bonus offer may only be claimed once per player, per household, and per device.
  • Bonus funds are credited separately from real-money funds and are used first when placing bets.
  • Standard wagering requirement for deposit bonuses is 20x the bonus amount unless stated otherwise.
  • Wagering must be completed within 7 days of the bonus being credited, unless the specific promotion states a different timeframe.
  • Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while live casino games may contribute at a lower rate. Check the specific bonus terms for contribution rates.
  • jiliapp reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses cannot be transferred between accounts or exchanged for cash before wagering requirements are met.

Attempting to abuse bonus offers — including but not limited to creating multiple accounts to claim the same bonus — will result in all bonuses being voided and the account being permanently closed.

6 Gameplay and Betting Rules

6.1 Game Integrity

All games available on jiliapp are provided by certified third-party software providers. Game outcomes are determined by independently audited random number generators (RNGs) or, in the case of live casino games, by physical dealing and spinning processes conducted by trained dealers. jiliapp does not alter game outcomes or payout rates.

6.2 Bet Acceptance

A bet is only confirmed once you receive a confirmation notification within the jiliapp platform. Bets that are not confirmed due to a technical error or connectivity issue are not valid and will not be settled. jiliapp is not responsible for bets that fail to register due to issues on the player's device or internet connection.

6.3 Minimum and Maximum Bets

Minimum and maximum bet limits vary by game and are displayed within each game interface. jiliapp reserves the right to adjust bet limits at any time. Players who are found to be exploiting bet limit structures in a way that is inconsistent with normal recreational play may have their limits adjusted.

6.4 Malfunctions

In the event of a game malfunction, all affected bets will be voided and stakes returned to the player's account. jiliapp will not honour payouts that result from a clearly erroneous game state caused by a technical fault. If you experience a game malfunction, stop playing and contact support immediately.

7 Prohibited Activities

The following activities are strictly prohibited on jiliapp. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Opening or operating more than one jiliapp account.
  • Using software, bots, scripts, or any automated tools to interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs or errors to generate winnings that would not occur under normal gameplay.
  • Using stolen, fraudulent, or unauthorised payment methods to fund your account.
  • Attempting to launder money or use jiliapp for any illegal financial activity.
  • Sharing your account credentials with another person or allowing another person to play on your account.
  • Making threats or engaging in abusive behaviour toward jiliapp staff or other players.

jiliapp employs advanced fraud detection systems that monitor all accounts and transactions. Suspicious activity is flagged automatically and reviewed by the security team.

8 Responsible Gaming

jiliapp is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, and we take seriously our responsibility to help players who may be experiencing difficulties related to their gaming activity.

The following tools are available to all jiliapp players through the account settings or by contacting the support team:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your jiliapp account.
  • Session Time Reminders: Receive notifications after a set period of continuous play to remind you how long you have been gaming.
  • Self-Exclusion: Request a temporary or permanent exclusion from jiliapp. During a self-exclusion period, you will not be able to log in or receive promotional communications.
  • Reality Checks: Enable periodic pop-up reminders showing your net gaming activity during a session.

If you are concerned about your gaming habits or those of someone you know, please reach out to the jiliapp support team. We will respond with care and without judgment. You can also visit our dedicated Responsible Gaming page for more information and resources.

9 Privacy and Data

jiliapp collects and processes personal data in accordance with our Privacy Policy. By registering on jiliapp, you consent to the collection and use of your personal data as described in that policy.

jiliapp will never sell your personal data to third parties for marketing purposes. Your data is used solely for the purposes of operating your account, processing transactions, verifying your identity, and complying with applicable legal obligations.

jiliapp uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your payment details are processed through secure, certified payment gateways and are never stored on jiliapp's servers in unencrypted form.

10 Limitation of Liability

jiliapp provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

To the maximum extent permitted by applicable law, jiliapp shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings due to technical faults, loss of data, or interruption of service.

jiliapp's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Nothing in these terms limits jiliapp's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11 Account Suspension and Termination

jiliapp reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that:

  • The account holder has violated any part of these Terms and Conditions.
  • The account is being used for fraudulent, illegal, or abusive purposes.
  • The account holder has provided false or misleading information.
  • Continued operation of the account poses a risk to jiliapp, other players, or third parties.

If your account is closed due to a breach of these terms, any balance remaining in the account — including both real-money and bonus funds — may be forfeited. If your account is closed for reasons unrelated to a breach (for example, at your own request), your real-money balance will be returned to you via your registered payment method.

You may close your jiliapp account at any time by contacting the support team. Account closure requests are processed within 24 hours. If you have an active self-exclusion in place, your account cannot be reopened until the exclusion period has expired.

12 Changes to These Terms

jiliapp reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, jiliapp will notify registered players via email or an in-platform notification.

Your continued use of jiliapp following the publication of updated terms constitutes your acceptance of those changes. If you do not agree with the updated terms, you should stop using the platform and contact the support team to close your account.

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of jiliapp shall be subject to the exclusive jurisdiction of the relevant courts.

If you have any questions about these Terms and Conditions, please contact the jiliapp support team at [email protected] or via live chat available 24/7 on the platform.

Ready to Play on jiliapp?

You've read the rules — now it's time to play. Register in under two minutes and start with bKash or Nagad. Over 500,000 Bangladesh players are already on jiliapp.